Customer Letters

I received my full length mink coat on Friday, November 7, 2003. Its absolutely beautiful, I love it. I really did shop around for 2 years before I selected yours and I am glad I waited. I was worried about both the quality of this fur and the fit because of ordering online and both are just wonderful. Thank you so much.  Rosemarie M.   Union, NJ

Hi, I received my coat and hat two days ago. I would have sent this sooner, but my email account at home has been out of order for three days now.  The workmanship is great and the zipper worked perfectly the first time.  The hat is great too. I can't exactly say I'm looking forward to the coming Minnesota winter, but I'm sure I'm going to be warm as toast because of your
goods.
Thanks again for all your effort taking care of things.  I hope you have a great coat selling season!
Russell C.

Hi,
Thank you for looking after my order, which I received shipped to my Dallas hotel on my visit in April earlier this year.
I would just like to let you know how wonderful I have found these sheepskin boots.
I have had a few pairs before from elsewhere in the world, but not from yourselves in the US.
They are truly excellent. Comfortable and lovely and warm. I can use them to go out into the yard, as they have a sensible sole on them and it cleans off easily on my kitchen door cotton mat.
It may be so-called Summer here in the UK, but I find them handy here in my study in the colder part of the house!
One again 'Thanks' for an excellent value product.
Yours sincerely,
James L C.

I received my coat yesterday and love it. It is beautiful and thank you so much for exchanging it. This one fits perfectly!

Adrienne B
Gaithersburg, MD
 

I JUST GOT MY COAT THAT I ORDERED FROM YOU. YOU DID A BEAUTIFUL JOB AND I AM VERY PLEASED. THANK YOU.
NANCY W.

Village Shop,

My wife loves the reversible mink jacket.
The color is great and the smoothness of the leather is great.  Mark D. Texas

The coat arrived and it is lovely and fits perfectly. Your website is good, but it doesn't do justice to the fine quality shearling that you sell and the good customer service I received.  Patty T.  Story, WY

Hello,

I just wanted to send a little note to say how much I enjoyed my shopping experience with you. I did a
search on the internet for sheep skin boots and your website came up. I liked your reasonably priced
boots, but what was more impressive and assuring for me was the fact you all are a family business that has been around for such a long time. After talking to a very helpful and friendly customer service representative and asking a few questions I was sold!  Ordering was simple and I received the boots in a
timely manner. And I just love the boots, they are exactly what I was looking for and so much more!

Thanks again,

Julie M    Denver, CO

 I just wanted to thank you very much for the beautiful open seamed long Marlboro coat. My husband loves it and it fits perfectly.  I hope that you have a very happy holiday season and a wonderful new year.
Thanks again,
Karen A    Foothill Ranch, CA

Hello Village Shop (and Dan). I just wanted to say thank you for delivering a fabulous Christmas present to me. My coat is absolutely beautiful, fits perfectly, with plenty of room for extra clothes, or a big dinner, not necessarily in that order! I was nervous about taking a chance with a vendor I didn't know much about, but I trusted the photos that I saw on your website, and the detail it seemed you put into getting all the measurements just right. I couldn't be happier with the result, and would recommend your site to my friends.

Happy Holidays and a prosperous New Year.

My best,

Lisa P    Cohasset, MA 

Order arrived yesterday and was opened today and my husband has already worn
it. It is really a great coat and good quality.

Thank you very much.   JP   Bronxville, NY

Just a note to let you know I just love my coat! It is warm and soft and I cannot tell you what a wonderful job you did.  Thank You!
Gretchen F.    Batavia, IL

Dear sirs,
I just wanted to let you know how delighted I am with the mahogany mink coat I recently purchased from you. It was a pleasure doing business with you. Your prompt and courteous service when I needed to return it to you for alterations was so much appreciated by my husband and I. I get alot of compliments on the coat and I will not hesitate to let them know where I got it! I've never bought anything as extravagant as this online before, but you made the experience a breeze. I just love the color, the style (style #NC160S), and your monogram is truly a professional job. Thank you so much! I hope we can do business with you again sometime!
Sincerely,
Pam S.   Ft. Wayne, IN

Thanks so much for your help. I've been thrilled with the wonderful service I've gotten. I was nervous about buying such an expensive coat online but I'm so pleased with how it worked out. I will definitely recommend your store to my family and friends.

Thanks again,
Emily M.   Wheaton, IL

Greetings wanted to share how happy we are with the ladies shearling bomber jacket my daughter loves it and the fit was perfect. Incredible and wonderful was how it arrived before Christmas and after only 2 weeks from order date. Thank you again and we will keep the Village Shop in mind for future purchases. Finally, a note to Dan thank you for your great customer service it was a pleasure dealing with you Happy New Year!
Cathy W.  

I received the coat on Tuesday, January 25th. I am not feeling the winter winds here in New York. You make an excellent product. Glad I found you.

O. J. N   Brooklyn, NY

Thank you for your prompt and professional handling of the return and replacement of the shearling coat I ordered as a gift for my wife.

Your corporate policies aside, the end result of the effort you put into the exchange made my wife so very happy and satisfied with the coat. It was like having a second Christmas. Couple that with the fact that we're having an extroadinarily cold January and we have a "home run" of a gift.

The coat is fabulous and the customer service of your company is first rate.

I will be a lifelong customer.

Thanks again,
Paul S
Syosset NY